Your privacy matters to us. This policy explains how we collect, use, and protect your personal information when you shop with us.

🧾 What We Collect

• 👤 Name, email address, phone number
• 🏠 Shipping and billing address
• 💳 Payment details (processed securely via third-party gateways)
• 📦 Order history and preferences
• 🌐 IP address, browser type, and device info
• 🍪 Cookies and usage data for analytics and personalization

🎯 Why We Collect It

• Process orders and deliver products
• Provide customer support
• Improve our website and services
• Send updates, offers, and newsletters (only if you opt in)
• Comply with legal obligations

🔒 How We Protect It

• SSL encryption for secure transactions
• Limited access to personal data within our team
• Regular audits and updates to our security protocols
• No unauthorized sharing or selling of your data

🌍 Third-Party Services

We may share data with trusted partners for:

• Payment processing (e.g., Razorpay, Stripe)
• Shipping and logistics
• Email marketing (only with consent)
• Analytics tools (e.g., Google Analytics)

All third-party services comply with relevant privacy laws.

🧑‍⚖️ Your Rights

• Access, update, or delete your personal data
• Opt out of marketing communications
• Request data portability or restriction
• File a complaint with your local data protection authority

To exercise these rights, email us at thumbeecustomercare@gmail.com

🍪 Cookies

We use cookies to enhance your experience. You can manage cookie preferences in your browser settings.

📍 Policy Updates

We may update this policy from time to time. Changes will be posted on this page with the revised date.

Last updated: September 4, 2025