We’re committed to delivering your order quickly and safely. This policy outlines our shipping methods, timelines, and charges so you know exactly what to expect.

📦 Order Processing

• Orders are processed within 1–2 business days.
• Orders placed after 5 PM IST are processed the next business day.
• No processing on Sundays or public holidays.

🚀 Delivery Timelines

• Standard Delivery: 3–7 business days (within India).
• Express Delivery: 1–3 business days (select cities only).
• International Shipping: 7–21 business days depending on location.

💰 Shipping Charges

• Free shipping on orders above ₹999 (India only).
• ₹50 flat rate for orders below ₹999.
• International shipping rates calculated at checkout.

📍 Tracking & Updates

Once your order is shipped, you’ll receive a tracking link via email or SMS. You can also check your order status in your dashboard.

📦 Delivery Partners

We work with trusted logistics providers like Delhivery, Blue Dart, and India Post to ensure safe and timely delivery.

⚠️ Delays & Exceptions

• Delays may occur due to weather, strikes, or high order volume.
• We are not responsible for incorrect shipping addresses provided by customers.

📞 Need Help?

For shipping questions, contact us at thumbeecustomercare@gmail.com or visit our Help Center.

Last updated: September 4, 2025